Frequently Asked Questions

What is Redeem TV?

RedeemTV is a donor-supported, ad-free streaming service with no fees. Our goal is to provide encouraging, uplifting, and hope-filled entertainment for all ages. Our ministry offers an ever-growing library of over 2,000 quality dramas, documentaries, animated features, children’s favorites, series, Bible studies, and more, with new titles added every week. Watch online or download the RedeemTV app to watch on your TV, computer, or mobile devices—turn any room into your family room.

How do I find help?

For help with donations, subscriptions, subtitles, or content, email support@RedeemTV.com or call us at 1(888)375-2416. Our office is open from 9 AM to 5 PM EST, Monday through Friday.

How do I sign up for Redeem TV?

RedeemTV is available on your favorite devices and platforms. To sign up online, go to RedeemTV.com/register. Apps for Apple TV, iOS, Android, Amazon Fire TV, Samsung TV, LG TV (WebOS), and Roku are available in their respective app stores. Please use the same email and password across all devices to ensure a seamless experience.

What content is available on Redeem TV?

Lots! We offer a wide selection of inspirational movies, compelling shows, captivating animations, and fascinating documentaries for the whole family. We also produce original programs such as the animated children’s series Torchlighters: Heroes of the Faith and the groundbreaking faith-based crime drama series Vindication. Additionally, we offer a wide variety of genres and Bible studies. Our programs are intentionally chosen to edify and inspire viewers to grow closer to Jesus, offering a clear alternative to mainstream entertainment. Browse our library of thousands of uplifting videos.

How are Redeem TV, Vision Video, and Christian History Institute related?

Vision Video is the distribution branch of Christian History Institute, a 501(c)3 non-profit organization focused on preserving and promoting Christian history. RedeemTV is a ministry of Christian History Institute, providing a streaming home for titles Vision Video distributes.

What is Redeem3:16 and how do I join?

For a one-time donation of at least $30 or a monthly recurring donation of at least $5, you will become a Redeem3:16 partner for one year or until you end the recurring donation. Your partnership ensures RedeemTV remains ad-free and accessible to all. Once your donation is processed, you’ll gain early access to new premium titles through the "Redeem3:16" category—giving you a sneak peek at what’s coming to RedeemTV before it’s available to the general audience.

By joining Redeem3:16, you become an integral part of supporting RedeemTV and the future of Christian media. As a Redeem3:16 partner, you will enjoy early access to premium movies and series as a way of thanking you for your generous support.

What languages and countries does Redeem TV serve?

Our videos are primarily in English, but we are continually expanding our library of content translated into other languages. We are working to add language tracks to as many titles as possible as they become available. You can set your “preferred video language” to automatically play videos in your chosen language when available. If your preferred language is unavailable, videos will default to English. Subtitles are also available in many languages and can be selected in the subtitle menu.

On what devices can I watch RedeemTV?

You can stream RedeemTV on the web or find the app in the app store for iOS, Android, Roku, Apple TV, Android TV, Amazon Fire TV, LG TV, and Samsung TV.

Where can I watch RedeemTV?

RedeemTV is available worldwide, and we hope it will serve as a valuable resource for churches and mission efforts. However, some videos may not be available in certain regions due to streaming rights restrictions. If you can access a trailer but not the full video, this may be the reason. If you experience issues playing a specific video, please email support@RedeemTV.com.

How are you able to provide all this content for free?

We are able to offer the vast majority of our content with no membership or pay-per-view fees, and no ads, because of donations by generous viewers like you! RedeemTV is reliant on viewers to support this ministry. In 2019, Vision Video became a ministry of the non-profit Christian History Institute. As a branch of CHI, RedeemTV is able to accept tax-deductible donations.