Frequently Asked Questions

What is Redeem TV?

Redeem TV is a donor-supported, ad-free, streaming service with no fees. Our goal is to provide encouraging, edifying, and hope filled entertainment for all ages. Our ministry offers an ever-growing library of over 1,500 quality dramas, documentaries, animated features, children’s favorites, series and Bible studies and more with new titles added every week. Download the Redeem TV app for content on your TV, computer and mobile devices, and any room can be your family room.

How do I find help?

For help regarding donations, subscriptions, subtitles, or content email Support@RedeemTv.com or call us at 1-888-375-2416. Our office is open from 9AM-5PM EST, Monday through Friday. If you are having a problem with the way a video is playing (or not playing), starting a subscription, or problems with the apps, please click on the "Help" link in the footer of the page where you are having difficulty. These questions will be handled by Vimeo (our Video streaming partner), whose technical support team is available 24 hours a day, every day.

How do I sign up for Redeem TV?

Redeem TV is available on your favorite devices and platforms. To view online go to www.RedeemTV.com. Apple TV, iOS, Android, Amazon Fire, and Roku apps are available in the respective app store. Be sure to use the same username and password when signing up for multiple apps and the website.

What content is available on Redeem TV?

Lots! We have tons of fascinating documentaries, and many original dramas. We produce the animated series Torchlighters: Heroes of the Faith. We have lots of series and Bible studies. We intentionally offer programs that edify and challenge us to grow closer to Jesus and a clear alternative to the typical mainstream offerings.

How are Redeem TV, Vision Video, and Christian History Institute related?

Vision Video is owned by Christian History Institute a 501(c)3 non profit organization. Redeem TV is a new ministry started by Christian History Institute to distribute titles where Vision Video has been entrusted with distribution rights.

How do I access the “Additional Donor Content"?

The “Additional Donor Content” is available to our donors who donate at least $5 a month or $25 annually. After your donation is processed, you will be given access to the “Additional Donor Content” the next time you log on to the online service or the apps.

What language and countries does Redeem TV serve?

Videos on Redeem TV only have English audio unless other language options are shown. We are hopeful to eventually add more audio language tracks. We have made subtitles available in as many languages as possible, which can be selected in the bottom right corner of the video player. Redeem TV is available worldwide as we hope it will be an aid to churches and mission efforts around the world. If you are not able to watch a video but have access to the trailer it may be that you are located in a country that we do not currently have the streaming rights for that particular video. If you are not able to play a specific video, please email support@redeemtv.com

Featured Content

Torchlighters (the series)

Series | 19 Episodes | 30 min each

Until Forever

Movie | 1 hr 40 min

Corrie ten Boom: A Faith Undefeated

Documentary | 55 min

Pilgrim’s Progress

Animation | 113 minutes

Bonhoeffer: Agent Of Grace

Movie | 1 hr 30 min

Navajo Code Talkers

Documentary | 70 min

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